interviews
The importance of the 'Six Ps'
There are many things to consider when it comes to planning and preparing for an investigative interview.
Firstly, let’s consider the fact that planning and preparation are two separate things. For instance, you can plan the logistics of the interview; the when, the where, the who will be invited, the what is the purpose of the interview.
Then you prepare the strategy for the interview; what approach would be best for your goals, which questions would be most effective, how can you develop rapport and create a psychologically inviting environment for your subject. Essentially, think of it as ‘making plans for something’ and eventually ‘being made ready’.
While working through the process of planning and preparation you should consider some key points. Always think about the purpose of the interview and know the full background of the issue and those parties involved, particularly those you will be interviewing. Understand the aims and objectives of the conversation and know what points you are working toward proving with the interview process. Pay particular attention to any relevant legal aspects and guidelines associated with the interview process. And finally, plan and prepare with an objective, open mind and consider all possible explanations. Always apply the six Ps prior to any interview.
by Chris Norris, CFI